Photo used for indicative purpose only. Source: Internet
Himachal Smart Meter Rollout Concerns: 8 Lakh installed as Consumers, raising billing and privacy questions
Shimla, Feb 28,
The ongoing rollout of smart electricity meters in Himachal Pradesh under the Centre’s Revamped Distribution Sector Scheme (RDSS) is gathering pace, but the transition is also drawing concerns from both consumers and sections of electricity board employees, highlighting the challenges of implementing large-scale reforms in the power sector.
According to a press note issued by the Press Information Bureau (PIB), Union Minister of State for Power and New and Renewable Energy, Shripad Yesso Naik, has stated that more than 5.5 crore smart prepaid meters have been installed across India so far. The scheme, with a total outlay of over ₹3 lakh crore, aims to modernise electricity distribution, reduce losses and improve the financial health of distribution companies.
In Himachal Pradesh, the Himachal Pradesh State Electricity Board Limited (HPSEBL) is implementing the scheme with a target of replacing all conventional meters. Around 8 lakh smart meters have already been installed in the state, while the total number of electricity consumers stands at approximately 28 lakh. The current rollout builds on earlier installations carried out in Shimla and Dharamshala under the Integrated Power Development Scheme, which was completed in 2022-23.
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Government agencies maintain that smart prepaid meters are designed to ensure accurate, real-time recording of electricity consumption, minimise manual intervention, and improve billing efficiency. The system also allows consumers to track their usage more closely and make advance payments, which is expected to reduce revenue gaps for distribution utilities. Officials have further indicated that such digital infrastructure will support future requirements such as integration of rooftop solar systems, electric vehicles and data-driven load management.
Himachal Smart Meter Rollout Concerns
However, the rollout has also triggered concerns at multiple levels. A Shimla-based resident Capt Atul Sharma has recently written to HPSEBL authorities raising issues related to billing patterns and the manner of implementation. The communication seeks an independent verification mechanism for complaints where consumers perceive higher-than-expected bills following installation of smart meters. It also calls for greater clarity on data protection measures associated with digital metering systems.
Alongside consumer concerns, employee unions in the power sector have, at different points, expressed reservations about the smart metering programme. In Himachal Pradesh, representatives of electricity board employees have earlier questioned aspects such as the cost of implementation, operational implications and the need for adequate safeguards during the transition. Similar concerns have also been raised by power sector unions and groups in other states, reflecting a debate around the structure of reforms in electricity distribution.
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HPSEBL has not issued a specific response to the recent communication by the Shimla resident, but officials have consistently maintained in general that smart meters deployed under the programme adhere to prescribed technical standards and that billing is based on digitally recorded consumption data, thereby reducing the scope for manual errors.
The situation reflects a wider challenge associated with technology-driven reforms in essential public services. Experts note that transparent grievance redressal systems, clear communication on data privacy safeguards, and phased implementation strategies can play an important role in building trust during such transitions.
With a substantial number of installations still pending in Himachal Pradesh, the coming months are likely to be crucial in determining how emerging concerns are addressed. The response of both authorities and stakeholders will shape the trajectory of smart metering, which remains a key component of the broader effort to modernise India’s power distribution network.
(Himachal Smart Meter Rollout Concerns)
About the Author
The HimachalScape Bureau comprises seasoned journalists from Himachal Pradesh with over 25 years of experience in leading media conglomerates such as The Times of India and United News of India. Known for their in-depth regional insights, the team brings credible, research-driven, and balanced reportage on Himachal’s socio-political and developmental landscape.